Effective Date:January 2025

My Domestic Manager (hereinafter referred to as “we,” “us,” or “our”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, in compliance with the Data Protection Act, 2019 (Kenya).

1. Information We Collect

We collect the following types of personal information:

1.1 Information You Provide to Us

  • Name, phone number, email address, and physical address.
  • Identification details (e.g., ID number or passport for verification).
  • Employment history, skills, and certifications (for domestic workers).
  • Preferences and requirements (for employers).

1.2 Information Automatically Collected

  • IP address, browser type, and device information when you access our platform.
  • Usage data, such as pages visited, time spent, and actions taken on the platform.

1.3 Information From Third Parties

We may collect additional data from third parties, such as agencies or references, for verification purposes.

2. How We Use Your Information

We use your personal data for the following purposes:

  • To facilitate connections between employers, agencies, and domestic workers.
  • To verify identities and ensure a safe and trustworthy platform.
  • To improve and personalize user experiences on our platform.
  • To communicate with you about services, updates, and promotions.
  • To comply with legal and regulatory obligations.

3. Sharing of Your Information

We may share your personal data with the following:

3.1 Third-Party Agencies and Employers

  • Employers and agencies may access your profile when you opt to share it for employment opportunities.

3.2 Service Providers

  • Third-party vendors who help us operate our platform (e.g., hosting, payment processing, and email services).

3.3 Legal Authorities

  • If required by law, or to protect our rights, we may disclose your information to law enforcement or regulatory bodies.

3.4 Business Partners

  • In the event of a business merger, acquisition, or partnership, your data may be shared with the relevant parties.

4. Your Rights Under the Data Protection Act, 2019

You have the following rights regarding your personal data:

4.1 Right to Access

  • Request a copy of your personal data held by us.

4.2 Right to Rectification

  • Request correction of inaccurate or incomplete data.

4.3 Right to Erasure

  • Request deletion of your personal data, subject to legal and contractual obligations.

4.4 Right to Object

  • Object to the processing of your data for direct marketing or other purposes.

4.5 Right to Data Portability

  • Request your data in a structured, commonly used, and machine-readable format.

5. How We Protect Your Information

We implement appropriate technical and organizational measures to safeguard your data from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Data encryption during transmission.
  • Regular system audits and access controls.
  • Secure storage of personal data.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes. Once the retention period expires, data will be securely deleted or anonymised.

7. Cookies and Tracking Technologies

Our platform uses cookies and similar technologies to enhance your browsing experience and gather usage data. You can control or disable cookies through your browser settings.

8. Data Transfers

Your personal data may be transferred and stored outside Kenya in compliance with the Data Protection Act, 2019 and other applicable laws.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be communicated on our platform, and the revised policy will take effect immediately upon posting.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or wish to exercise your data protection rights, please contact us:

Email: legal@mydm.co.ke

11. Consent

By using My Domestic Manager, you consent to the collection, use, sharing, and storage of your data as described in this Privacy Policy.